This Privacy Policy explains how Northeast Tour Guide ("we", "us") handles information you share with us through this website, phone, WhatsApp or email.
Information We Collect
- Contact details you provide — name, phone number, email address.
- Trip details — pickup and drop locations, travel dates, number of travellers, vehicle preference.
- Identity documents only when required for permits or hotel bookings, and only with your consent.
- Basic, anonymous website usage data (such as pages visited) collected by analytics tools, if enabled.
How We Use Your Information
- To respond to enquiries and send quotes.
- To confirm bookings and share driver and vehicle details.
- To arrange hotels, permits and other services you request.
- To improve our website and services.
Sharing
We share only the details needed with drivers, hotels and permit authorities to deliver the services you book. We do not sell your personal information.
WhatsApp Enquiries
When you submit the enquiry form, your details open in WhatsApp so you can send them to us. WhatsApp's own privacy policy applies to messages sent through it.
Data Security & Retention
We take reasonable steps to protect your information and keep it only as long as needed for bookings, accounting and legal requirements.
Your Choices
You can ask us to update or delete your information at any time by emailing northeasttourguide0@gmail.com.
Contact
Northeast Tour Guide, Bishnupur Main Road, Guwahati, Assam 781016. Phone: +91 83898 21903.