Frequently Asked Questions
Answers about taxi booking, vehicles, fares, permits and travel in Northeast India.
Booking & Payment
How do I book a taxi with Northeast Tour Guide?
Call +91 83898 21903 or +91 96783 13715, message us on WhatsApp or use the enquiry form. Share your pickup, drop, travel date and group size; we send the best quote, you confirm and pay a small advance.
How much advance payment is required?
A small advance secures your vehicle. The exact amount depends on the trip length and season and is mentioned in your booking confirmation.
Are there any hidden charges?
No. Your quote clearly lists what is included — such as driver allowance, tolls, parking, permits and night charges — and what is not, before you pay anything.
Can I cancel or change my booking?
Yes. Please see our cancellation and refund policy, or call us — we try to accommodate date and route changes wherever possible.
Vehicles
Which vehicles are available?
Innova Crysta (7 seater), Swift Dzire sedan (4 seater), Maruti Ertiga (6 seater), Force Urbania (13 & 17 seater) and Force Tempo Traveller (12/13, 17, 20 & 26 seater), plus bikes for rent.
Which vehicle is best for hill trips like Tawang?
The Innova Crysta is the most popular for families. Groups should choose a Force Urbania or Tempo Traveller. All are driven by experienced hill drivers.
Do taxis come with a driver?
Yes, all cars and vans come with a professional driver. Self-drive is only available for bikes.
Are the vehicles air-conditioned?
Yes, all our cars, Urbanias and Tempo Travellers are AC vehicles.
Travel & Permits
Do I need a permit for Arunachal Pradesh, Nagaland, Mizoram or Manipur?
Indian tourists need an Inner Line Permit (ILP) for these states, and foreign nationals may need a Protected Area Permit. We guide you through the process when you book.
What is the best time to visit Northeast India?
October to April suits most destinations. The monsoon (June–September) is lush and dramatic in Meghalaya but can cause landslides on hill roads.
How far is Shillong from Guwahati?
About 100 km from Guwahati city (around 3 hours) and about 120 km from Guwahati Airport.
Do you provide Guwahati airport pickup at night?
Yes, our airport taxi service runs 24x7, including late-night and early-morning flights.
Still have a question? Call +91 83898 21903 or WhatsApp us — we reply quickly.
Ready to explore Northeast India?
Call or WhatsApp us now for the best taxi and tour quote from Guwahati.